Shipping policy

SHIPPING AND DELIVERY POLICY

Last updated: 24 August 2026

  1. SHIPPING COVERAGE

KIN currently ships orders within India.

  1. FREE SHIPPING

Standard shipping is free on every order delivered within India. No standard shipping charge will be added at checkout.

  1. DELIVERY ESTIMATE

Orders are normally delivered within approximately 2–7 business days from order confirmation.

Business days exclude Sundays and public holidays. Delivery times are estimates and may vary depending on the delivery location, courier availability, weather, public holidays, operational disruptions or other circumstances outside KIN’s reasonable control.

Remote locations may require additional delivery time.

  1. ORDER PROCESSING

Orders are processed after successful payment or Cash on Delivery confirmation, where applicable.

Customers must provide a complete and accurate delivery address, PIN code and active phone number. KIN will not be responsible for delays or failed delivery caused by incorrect or incomplete information supplied by the customer.

  1. ORDER TRACKING

When tracking information becomes available, it may be shared through email, SMS, WhatsApp or another contact method provided by the customer.

Tracking updates are controlled by the courier partner and may occasionally take time to appear.

  1. CASH ON DELIVERY

Cash on Delivery is available for eligible orders and serviceable PIN codes.

KIN may contact the customer to confirm a COD order before dispatch. An order may be held or cancelled if the customer cannot be reached for confirmation or if COD is unavailable for the selected location.

  1. DELIVERY ATTEMPTS

The courier partner may contact the customer before delivery. Customers should keep their registered phone number available.

If delivery fails because the customer is unavailable, refuses the shipment, provides an incorrect address or does not respond to the courier, the order may be returned to KIN.

  1. DAMAGED OR TAMPERED PACKAGES

If a package appears visibly opened, damaged or tampered with at delivery, the customer should record clear photographs or an unboxing video and contact KIN as soon as reasonably possible.

  1. SHIPPING DELAYS

KIN will make reasonable efforts to deliver orders within the estimated period. However, KIN cannot guarantee an exact delivery date or time where delays are caused by courier operations, natural events, strikes, government restrictions, weather, transport interruptions or other circumstances outside KIN’s reasonable control.

  1. CONTACT

For shipping assistance:

KIN
Email: kinstudiowears@gmail.com
Phone/WhatsApp: +91 77361 40476
Website: https://wearkin.in